Shop policies

Customer service

Wallflora team is available 24/7 and will do our best to answer within 12 hours, but sometimes it can take up to 24 hours for us to get back to you.

Payments

We accept payments through:

  • PayPal
  • Direct checkout (Visa, Master Card, American Express, Discover, Soft), iDeal, Apple Pay)
Order cancellation

Request a cancellation within 24 hours of purchase.

Production time

Wallflora wallpaper is handmade, so it takes 5-7 business days for production after we have received order and payment.

Shipping

Standard delivery

United States: up to $100 delivery USD $10 Standard shipping (5-15 business days)
Canada: up to $100 delivery USD $10 Standard shipping (5-15 business days)
EU countries including Schengen area countries: up to $100 delivery USD $10 Standard shipping (5-15 business days)
Everywhere else: USD $20 Standard shipping (5-15 business days)


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FedEx expedited delivery

United States: up to $100 delivery USD $19 FedEx expedited shipping (2-5 business days)
Canada: up to $100 delivery USD $19 FedEx expedited shipping (2-5 business days)
EU countries including Schengen area countries: up to $100 deliveryUSD $19 FedEx expedited shipping (2-5 business days)
Everywhere else: USD $30 FedEx expedited shipping (2-5 business days)


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Free FedEx expedited delivery

United States: starting from $100 free FedEx expedited shipping (2-5 business days)
Canada: starting from $100 free delivery FedEx expedited shipping (2-5 business days)
EU countries including Schengen area countries: starting from $100 free delivery FedEx expedited shipping (2-5 business days)

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Wallflora is not responsible for delays due to customs.

Refunds and exchanges

Wallflora wallpaper is made to order and after 24 hours all sales become final. We don't accept returns or exchanges. Used or customized (size, color) items may not be returned under any condition. It is the buyers responsibility to ask questions before purchasing.

Please contact us if you have any questions about your wallpaper.

Additional policies and facts

WATERPROOF WALLPAPER ONLY ON  REQUEST!

Attempting to wash your wallpaper may damage it. Areas with high humidity or those prone to moisture should be avoided to ensure the quality and longevity of your wallpaper.

Privacy policies

You can learn more about our Privacy Policies here

You can request your data to be removed from our systems here

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