FAQ | dining wallpaper
Do You Accept PayPal?
Yes! We do accept PayPal! We also accept MasterCard and Visa, American Express, Apple pay and Discover. For inquiries regarding other methods of payment, please contact us.
How Fast Is Shipping?
Customers can expect their order in 5-9 business days. It takes 3-5 business days for us to complete your order. Then, it takes an additional 2-4 days for shipping. Customers that place an order of at least $100 get FREE Fedex shipping. Order under $100 are being shipped with post.
What Customizable Options Do You Offer?
We give our customers several options to ensure that they get the perfect wallpaper for their home! You can customize the size of your wallpaper panels to guarantee that they fit your walls. Customers can also customize the color of their wallpaper design or the scale of their design.
How Can I Order A Custom Size?
First, you need to measure your wall. Then, you can do the calculations yourself and let us know what size panels you would like. Customers can also send us their measurements and we will do the calculations for them!
How Do I Contact You If I Have Questions?
We are available via email,phone, and our contact us form. For a direct email, send us an email at firstname.lastname@example.org. Our phone number is +371 22313230. Our contact us form can be found here.
What Is Your Cancellation Policy?We understand that customers may accidentally place an order. That’s why we offer a 24-hour cancellation policy. All orders that are canceled within this 24 hour period will receive a full refund. We do not accept cancellations after this time period.
Do You Offer Exchanges Or Refunds?
We do offer refunds if orders are canceled within 24 hours. Orders that are canceled in this time period will receive a full refund. After this period, we do not offer refunds. We are also unable to offer exchanges once customers have placed an order.
Do You Offer Installation?
No, we do not offer installation services. However, we do provide as much assistance as possible to customers that have questions regarding the installation process. Our website features a video, and you can contact us with any questions that you may have.
Please take a moment to read through this guide before hanging, it will help ensure a successful installation of your chosen design. It is important that you understand the entire process before you start. If you are unsure of any of the steps, please get in touch with our customer service team who will be happy to help.
For optimal adhesion of your WALLFLORA peel and stick wallpaper, ensure the surface is smooth, clean, and dry. Remove any dirt, dust, grease, mildew, or ink stains to prevent adhesion issues. If dealing with heavily textured or damaged walls, consider using a heavy-duty wallpaper liner. We advise having two people for installation to ensure smooth application—so team up and enjoy the process!
- Clean the wall thoroughly with a microfiber cloth.
- Remove nails, screws, and fill in cracks.
- Switch off electricity and remove socket/switch covers.
- Sand rough areas smooth.
- Maintain room temperature at 68°F (20°C) during installation.
- Let wallpaper acclimate in room for 24 hours before applying.
- If walls are freshly painted, wait 4 weeks before applying wallpaper. If paint has washable coating, prime with PVA-based primer or regular emulsion paint and let dry before hanging.
Tools you will need
- Microfiber cloth
- Measuring tape
- Spirit level
- Exacto knife or paper knife
- Triangle ruler
- Plastic squeegee smoother with felt edge
- Unroll the wallpaper or mural and separate the panels. Arrange them in hanging order from left to right on the floor. For murals, use the numbers on the back of each panel, which are always positioned at the bottom to ensure correct orientation. Repeating patterns can be installed in any order.
- Once your wallpaper or mural is laid out, align the design to ensure the image or pattern matches before proceeding with installation.
Line up the first panel
Start from the left side of your wall. Use a tape measure and spirit level to mark where Panel 1 should be positioned. With a pencil create a vertical plumb line from floor to ceiling, then mark a horizontal line 19” from the wall with 1”-2” overhang on the left side of Panel 1. This ensures the first panel is hung straight, vital for successful installation.
Take time to ensure accuracy, as walls are never perfectly straight!
Install the first panel
- With your partner's assistance, peel about a third of the backing paper from the first panel. Align the top right edge with the marked plumb line, leaving a 2” overhang at the top to prevent gapping on uneven walls and ceilings.
- Once the first panel is straight, continue removing the lining paper slowly while working with the felt-tipped squeegee to apply pressure gradually from the middle, moving downward and outward. Avoid creasing the wallpaper by smoothing gently and evenly. Smoothing diagonally helps remove trapped air.
- If repositioning is necessary, gently remove and restick the panel until straight.
Butt up the panels
When hanging multiple panels, align the edges tightly together without overlapping!
- Peel about a third of the backing paper and, with assistance, visually match the design down the length of the wall. Once aligned, firmly press the panels together to conceal the seams without overlapping. Smooth out any air bubbles using the felt-tipped squeegee or a soft cloth.
- Proceed to remove the remaining backing paper and carefully smooth the wallpaper until fully installed.
Repeat until finished
- Repeat the previous steps for all panels until wallpaper is fully installed.
- Use a triangle ruler and sharp blade to trim excess from final drop and top/bottom of all drops.
- Firmly smooth wallpaper with felt-tipped squeegee to remove air pockets and ensure bonding to wall. Repeat this step one week after installation for optimal results.
Allow for drying at room temperature with adequate ventilation.