FAQ
Where are you shipping from?
We're proud to ship our wallpaper from Europe, and we aim to provide fast and efficient service to our customers. It takes 5-7 business days to receive the wallpaper at your doorstep.
What are wallpaper sizes?
Wallpaper panels come in four default sizes
19" wide X 48" high | 48.2cm by 121cm
19" wide X 96" high | 48.2cm by 243cm
19" wide X 108" high | 48.2cm by 274cm
19" wide X 120" high | 48.2cm by 305cm
Wallpaper mural sets come in four default sizes
95" wide X 100" high | 241cm by 254cm [5 panels 19" x 100"]
114" wide X 120" high | 289cm by 304cm [6 panels 19" x 120"]
133" wide X 100" high | 337cm by 254cm [7 panels 19" x 100"]
152" wide X 120" high | 386cm by 304cm [8 panels 19" x 120"]
Can I request a custom size?
We offer a range of customization options for our wallpaper, including the ability to adjust the color, pattern scale, and panel size to fit your unique needs. Simply send us a brief message with your requirements, and we'll get back to you within 12-24 hours. get in touch
Can I request a custom color?
We offer a range of customization options for our wallpaper, including the ability to adjust the color, pattern scale, and panel size to fit your unique needs. Simply send us a brief message with your requirements, and we'll get back to you within 12-24 hours. get in touch
How to measure my wall?
To ensure that you order the correct amount of wallpaper for your project, we recommend that you review our measuring guide. This guide will provide you with all the necessary information to accurately measure your space and determine how much wallpaper you will need.
If you have any questions or need assistance with the measuring process, please don't hesitate to get in touch with our customer service team.
What is Wallflora wallpaper material?
At Wallflora, we offer two types of wallpaper material: peel and stick and traditional. Our peel and stick wallpaper is a self-adhesive material that is easy to install and remove, making it a great option for renters or anyone who wants a temporary wallpaper solution. Our traditional wallpaper is a high-quality, non-woven material that is durable and long-lasting material, making it an excellent choice for a more permanent wallpaper solution.
For more information about our wallpaper materials, including the differences between our peel and stick and traditional wallpapers, please visit our website at https://wallflorashop.com/pages/wallpaper-types
Is Wallflora wallpaper suitable for the bathroom?
Yes, our peel and stick wallpaper is suitable for use in the bathroom. It is washable and moisture-resistant, making it an excellent option for high-humidity areas. Our traditional wallpaper is also suitable for use in the bathroom. Still, it's important to ensure that the walls are properly ventilated and that the wallpaper is installed correctly to prevent moisture damage.
Do you have any helpful installation tips?
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For surfaces that have been painted, it's important to allow the paint to dry completely for at least 3.5 weeks before applying the wallpaper. This will ensure that the surface is fully cured and ready for the wallpaper.
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To ensure that your Wallflora peel and stick wallpaper adheres correctly, make sure that the surface is completely smooth, clean, and dry. Any wall texture, including orange peel texture, may prevent the wallpaper from sticking properly. Before installing the wallpaper, give the surface a brief wipe down with a clean, dry cloth to remove any dust or debris.
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It's recommended that the temperature in the room during wallpaper application be at least 20°C or warmer. A warmer temperature will help activate the adhesive and ensure a stronger bond between the wallpaper and the wall.
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If you're installing wallpaper with a pattern, it's important to match the patterns correctly for a seamless look. You can gently apply and peel the wallpaper panels multiple times until the pattern lines up correctly.
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We do not recommend applying wallpaper on tiles or heavily textured surfaces. The surface needs to be smooth to ensure proper adhesion and prevent air bubbles from forming.
We hope these tips help you with your wallpaper installation! If you have any other questions or concerns, please don't hesitate to contact our customer service team for more help.
When will my order ship?
At Wallflora, each wallpaper is made to order with care and precision. After we have received your order and payment, it takes 5-7 business days to receive the wallpaper at your doorstep.
How long does delivery take?
After we have received your order and payment, it takes 5-7 business days to receive the wallpaper at your doorstep.
Can I return or exchange my order?
Please visit our Returns & Exchanges page or contact us if you have any questions about your wallpaper.
How can I contact you?
You can contact us by:
- Getting in touch via live chat
- Using our contact form here
- Sending an email to us: info@wallflorashop.com
Please take a moment to read through this guide before hanging, it will help ensure a successful installation of your chosen design. It is important that you understand the entire process before you start. If you are unsure of any of the steps, please get in touch with our customer service team who will be happy to help.
For optimal adhesion of your WALLFLORA peel and stick wallpaper, ensure the surface is smooth, clean, and dry. Remove any dirt, dust, grease, mildew, or ink stains to prevent adhesion issues. If dealing with heavily textured or damaged walls, consider using a heavy-duty wallpaper liner. We advise having two people for installation to ensure smooth application—so team up and enjoy the process!
Pre-Installation Checklist
- Clean the wall thoroughly with a microfiber cloth.
- Remove nails, screws, and fill in cracks.
- Switch off electricity and remove socket/switch covers.
- Sand rough areas smooth.
- Maintain room temperature at 68°F (20°C) during installation.
- Let wallpaper acclimate in room for 24 hours before applying.
- If walls are freshly painted, wait 4 weeks before applying wallpaper. If paint has washable coating, prime with PVA-based primer or regular emulsion paint and let dry before hanging.
Tools you will need
- Microfiber cloth
- Measuring tape
- Spirit level
- Pencil
- Exacto knife or paper knife
- Triangle ruler
- Plastic squeegee smoother with felt edge
- Unroll the wallpaper or mural and separate the panels. Arrange them in hanging order from left to right on the floor. For murals, use the numbers on the back of each panel, which are always positioned at the bottom to ensure correct orientation. Repeating patterns can be installed in any order.
- Once your wallpaper or mural is laid out, align the design to ensure the image or pattern matches before proceeding with installation.
Line up the first panel
Start from the left side of your wall. Use a tape measure and spirit level to mark where Panel 1 should be positioned. With a pencil create a vertical plumb line from floor to ceiling, then mark a horizontal line 19” from the wall with 1”-2” overhang on the left side of Panel 1. This ensures the first panel is hung straight, vital for successful installation.
Take time to ensure accuracy, as walls are never perfectly straight!
Install the first panel
- With your partner's assistance, peel about a third of the backing paper from the first panel. Align the top right edge with the marked plumb line, leaving a 2” overhang at the top to prevent gapping on uneven walls and ceilings.
- Once the first panel is straight, continue removing the lining paper slowly while working with the felt-tipped squeegee to apply pressure gradually from the middle, moving downward and outward. Avoid creasing the wallpaper by smoothing gently and evenly. Smoothing diagonally helps remove trapped air.
- If repositioning is necessary, gently remove and restick the panel until straight.
Butt up the panels
When hanging multiple panels, align the edges tightly together without overlapping!
- Peel about a third of the backing paper and, with assistance, visually match the design down the length of the wall. Once aligned, firmly press the panels together to conceal the seams without overlapping. Smooth out any air bubbles using the felt-tipped squeegee or a soft cloth.
- Proceed to remove the remaining backing paper and carefully smooth the wallpaper until fully installed.
Repeat until finished
- Repeat the previous steps for all panels until wallpaper is fully installed.
- Use a triangle ruler and sharp blade to trim excess from final drop and top/bottom of all drops.
- Firmly smooth wallpaper with felt-tipped squeegee to remove air pockets and ensure bonding to wall. Repeat this step one week after installation for optimal results.
Allow for drying at room temperature with adequate ventilation.
