FAQ | dining wallpaper

Do You Accept PayPal?

Yes! We do accept PayPal! We also accept MasterCard and Visa, American Express, Apple pay and Discover. For inquiries regarding other methods of payment, please contact us.

How Fast Is Shipping?

Customers can expect their order in 5-9 business days. It takes 3-5 business days for us to complete your order. Then, it takes an additional 2-4 days for shipping. Customers that place an order of at least $100 get FREE Fedex shipping. Order under $100 are being shipped with post.

      What Customizable Options Do You Offer?

      We give our customers several options to ensure that they get the perfect wallpaper for their home! You can customize the size of your wallpaper panels to guarantee that they fit your walls. Customers can also customize the color of their wallpaper design or the scale of their design.

      How Can I Order A Custom Size?

       

      First, you need to measure your wall. Then, you can do the calculations yourself and let us know what size panels you would like. Customers can also send us their measurements and we will do the calculations for them!

      How Do I Contact You If I Have Questions?

      We are available via email,phone, and our contact us form. For a direct email, send us an email at greta@wallflorashop.com. Our phone number is +371 22313230. Our contact us form can be found here.

      What Is Your Cancellation Policy?
      We understand that customers may accidentally place an order. That’s why we offer a 24-hour cancellation policy. All orders that are canceled within this 24 hour period will receive a full refund. We do not accept cancellations after this time period.
        Do You Offer Exchanges Or Refunds?

        We do offer refunds if orders are canceled within 24 hours. Orders that are canceled in this time period will receive a full refund. After this period, we do not offer refunds. We are also unable to offer exchanges once customers have placed an order.

        Do You Offer Installation?

        No, we do not offer installation services. However, we do provide as much assistance as possible to customers that have questions regarding the installation process. Our website features a video, and you can contact us with any questions that you may have.