FAQ | Floral wallpaper

Is Removable Floral Wallpaper A Good Idea?

It’s normal to be cautious about trying something new, but this one is well worth it. This type of wallpaper is more cost-effective, less damaging, easy to remove, and the application process is a cinch. We’ve even uploaded a video to show you how to do it!

How Long Does Peel And Stick Wallpaper Last?

To properly remove a removable mural, slowly peel off the top right or left corner. Then, gently peel the rest of the mural off at approximately a forty-five-degree angle. Work slowly and carefully to ensure that it comes off in one smooth motion.

Can I Customize My Floral Removable Wallpaper?

Yes, you can. We allow customers to customize their colors, patterns, panel size, and the scale of the pattern. For example, you can request that a pattern of roses contains several smaller roses instead of large ones, or that it have purple roses instead of red roses. A small pattern of lilacs can be transformed into larger lilacs that will look similar to a mural.

How Long Before I Receive My Product?

You should receive your product in 5-9 business days. Your order will be ready to ship in 3-5 business days. We ship orders via FedEx, which only takes 2-4 business days. Customers that place orders over $100 will enjoy FREE FedEx shipping. 

What Payment Methods Does Wallflora Accept?

We accept all major credit cards, including Mastercard, Visa, Soft, and American Express. In addition to those, we also accept popular methods of payment such as PayPal. We are currently unable to accept other methods of payment at this time.

What Is The Cancellation/Refund Policy At Wallflora?

Unfortunately, we are unable to offer refunds if more than 24 hours have passed since the order was made. We also do not accept cancellations or provide refunds of any kind, including partial refunds.

What Is Your Exchange Policy?

We do not have an exchange policy. Often, we receive so many custom orders that we are unable to re-sell products that are exchanged. Because of this, we cannot accept them back in exchange for another product.

How Can I Contact You Regarding My Order?

Please contact us with any questions or concerns that you may have regarding your order by utilizing our contact form. We will get back with you as soon as possible. We strive to answer inquiries within 12 hours, but it may take one business day. 

Here at Wallflora, customer service and superior quality are two of our main goals. If you have any further questions pertaining to your wallpaper, ordering a product, or the process through which it will be made and shipped to you, please contact us via the contact form.