FAQ | kitchen wallpaper

How Soon Will I Receive My Order?

Orders are ready to ship in 3-5 business days! After they are shipped, you can expect your order in 2-5 business days. All orders are shipped via FedEx. Customers that place an order of at least $100 get FREE shipping.

How Do I Ask You About Customized Orders?

You can email us at greta@wallflorashop.com! Customers can also reach us via our contact us page. Either way, we strive to respond to email inquiries in 12-24 hours.

      What Methods Of Payment Do You Accept?

      We accept all major forms of payment for your convenience! For direct checkout, we can accept your Mastercard or Visa. For individuals that prefer not to use direct checkout, we do accept PayPal. For inquiries regarding other methods of payment accepted, contact us.

      What Are Sizes For Wallpaper Panels?

      We offer both standard sizes and custom sizes for wallpaper panels. Our standard sizes include: 

      20" wide X 48" high | 50.8cm by 243cm

      20" wide X 96" high | 50.8cm by 275cm

      20" wide X 120" high | 50.8cm by 305cm

      Customers that would like a custom size can also measure their own wall, and order a size that will suit their needs. Simply send us the measurements and we will do all the calculations for you!

      Can I Apply Wallpaper To Tiles Or Textured Surfaces?

      While you CAN, we do not recommend applying our peel and stick wallpaper to either of these. The adhesive will not stick as well to some textured surfaces. Also, when applying this wallpaper to tiles or textured surfaces, it will not create a smooth, even look.

      Does Temperature Matter When Applying Peel And Stick Wallpaper?
      Yes! When a room is warmer, it helps the wallpaper stick to the wall better by activating the adhesive. We highly recommend that customers ensure the room is at least 20 degrees Celsius. In Fahrenheit, this is 68 degrees.
        Can You Help Me With Installation?

        We do not provide installation services. However, our video shows the installation process, which can be helpful for beginners. If you have further questions regarding installation, contact us and we will provide as much assistance as possible.

        Do You Offer Expedited Shipping?

        Our customers that place an order of at least $100 do qualify for FREE FedEx shipping. Customers that place their orders under $100 and would like their product faster are encouraged to select the option that meets their needs on our order page.

        Please take a moment to read through this guide before hanging, it will help ensure a successful installation of your chosen design. It is important that you understand the entire process before you start. If you are unsure of any of the steps, please get in touch with our customer service team who will be happy to help.

        For optimal adhesion of your WALLFLORA peel and stick wallpaper, ensure the surface is smooth, clean, and dry. Remove any dirt, dust, grease, mildew, or ink stains to prevent adhesion issues. If dealing with heavily textured or damaged walls, consider using a heavy-duty wallpaper liner. We advise having two people for installation to ensure smooth application—so team up and enjoy the process!

        Pre-Installation Checklist

        1. Clean the wall thoroughly with a microfiber cloth.
        2. Remove nails, screws, and fill in cracks.
        3. Switch off electricity and remove socket/switch covers.
        4. Sand rough areas smooth.
        5. Maintain room temperature at 68°F (20°C) during installation.
        6. Let wallpaper acclimate in room for 24 hours before applying.
        7. If walls are freshly painted, wait 4 weeks before applying wallpaper. If paint has washable coating, prime with PVA-based primer or regular emulsion paint and let dry before hanging.

        Tools you will need

        1. Microfiber cloth
        2. Measuring tape
        3. Spirit level
        4. Pencil
        5. Exacto knife or paper knife
        6. Triangle ruler
        7. Plastic squeegee smoother with felt edge
        1. Unroll the wallpaper or mural and separate the panels. Arrange them in hanging order from left to right on the floor. For murals, use the numbers on the back of each panel, which are always positioned at the bottom to ensure correct orientation. Repeating patterns can be installed in any order.
        2. Once your wallpaper or mural is laid out, align the design to ensure the image or pattern matches before proceeding with installation.

        Line up the first panel

        Start from the left side of your wall. Use a tape measure and spirit level to mark where Panel 1 should be positioned. With a pencil create a vertical plumb line from floor to ceiling, then mark a horizontal line 19” from the wall with 1”-2” overhang on the left side of Panel 1. This ensures the first panel is hung straight, vital for successful installation.

        Take time to ensure accuracy, as walls are never perfectly straight!

        Install the first panel

        1. With your partner's assistance, peel about a third of the backing paper from the first panel. Align the top right edge with the marked plumb line, leaving a 2” overhang at the top to prevent gapping on uneven walls and ceilings.
        2. Once the first panel is straight, continue removing the lining paper slowly while working with the felt-tipped squeegee to apply pressure gradually from the middle, moving downward and outward. Avoid creasing the wallpaper by smoothing gently and evenly. Smoothing diagonally helps remove trapped air.
        3. If repositioning is necessary, gently remove and restick the panel until straight.

        Butt up the panels

        When hanging multiple panels, align the edges tightly together without overlapping!

        1. Peel about a third of the backing paper and, with assistance, visually match the design down the length of the wall. Once aligned, firmly press the panels together to conceal the seams without overlapping. Smooth out any air bubbles using the felt-tipped squeegee or a soft cloth.
        2. Proceed to remove the remaining backing paper and carefully smooth the wallpaper until fully installed.

        Repeat until finished

        1. Repeat the previous steps for all panels until wallpaper is fully installed.
        2. Use a triangle ruler and sharp blade to trim excess from final drop and top/bottom of all drops.
        3. Firmly smooth wallpaper with felt-tipped squeegee to remove air pockets and ensure bonding to wall. Repeat this step one week after installation for optimal results.

        Allow for drying at room temperature with adequate ventilation.