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FAQ | kitchen wallpaper

How Soon Will I Receive My Order?

Orders are ready to ship in 3-5 business days! After they are shipped, you can expect your order in 2-5 business days. All orders are shipped via FedEx. Customers that place an order of at least $100 get FREE shipping.

How Do I Ask You About Customized Orders?

You can email us at greta@wallflorashop.com! Customers can also reach us via our contact us page. Either way, we strive to respond to email inquiries in 12-24 hours.

      What Methods Of Payment Do You Accept?

      We accept all major forms of payment for your convenience! For direct checkout, we can accept your Mastercard or Visa. For individuals that prefer not to use direct checkout, we do accept PayPal. For inquiries regarding other methods of payment accepted, contact us.

      What Are Sizes For Wallpaper Panels?

      We offer both standard sizes and custom sizes for wallpaper panels. Our standard sizes include: 

      20" wide X 48" high | 50.8cm by 243cm

      20" wide X 96" high | 50.8cm by 275cm

      20" wide X 120" high | 50.8cm by 305cm

      Customers that would like a custom size can also measure their own wall, and order a size that will suit their needs. Simply send us the measurements and we will do all the calculations for you!

      Can I Apply Wallpaper To Tiles Or Textured Surfaces?

      While you CAN, we do not recommend applying our peel and stick wallpaper to either of these. The adhesive will not stick as well to some textured surfaces. Also, when applying this wallpaper to tiles or textured surfaces, it will not create a smooth, even look.

      Does Temperature Matter When Applying Peel And Stick Wallpaper?
      Yes! When a room is warmer, it helps the wallpaper stick to the wall better by activating the adhesive. We highly recommend that customers ensure the room is at least 20 degrees Celsius. In Fahrenheit, this is 68 degrees.
        Can You Help Me With Installation?

        We do not provide installation services. However, our video shows the installation process, which can be helpful for beginners. If you have further questions regarding installation, contact us and we will provide as much assistance as possible.

        Do You Offer Expedited Shipping?

        Our customers that place an order of at least $100 do qualify for FREE FedEx shipping. Customers that place their orders under $100 and would like their product faster are encouraged to select the option that meets their needs on our order page.

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