FAQ | Wallpaper murals

How do I clean a wallpaper mural?

To clean a peel and stick wallpaper mural, simply wipe it with a rag that is damp with warm water. If additional cleaning is necessary, use a mild cleaner or detergent to remove stains. Never use harsh cleaning agents on peel and stick wallpaper.

How do I remove the wallpaper mural?

To properly remove a removable mural, slowly peel off the top right or left corner. Then, gently peel the rest of the mural off at approximately a forty-five-degree angle. Work slowly and carefully to ensure that it comes off in one smooth motion.

 

      Should I seal a removable wallpaper mural?

      No, you should not. This is common in murals that are painted on exterior buildings to protect them from the weather. Doing this will guarantee that you cannot remove your mural. This is also unnecessary. Interior murals do not need the same level of protection that those painted on exterior buildings do.

      How do I maintain a removable mural?

      Provide the same maintenance as you would for peel and stick wallpaper. Simply wipe the panels with warm water to remove dirt. Do not expose the mural to excessive moisture or humidity, and stick with gentle products. Avoid scratches as well.

      Can my mural be customized?

      Yes! Every wallpaper order, including murals, can be customized. Contact us using the contact us form to inquire regarding customizations. We can customize pattern scale, pattern color and panel size.

      What if I want a refund?
      We do allow all of our customers to cancel their order any time they would like provided that it is within the first 24 hours after the order is placed. These customers will receive a refund. After this grace period, we do not allow cancellations or provide refunds to our customers. We also do not accept exchanges.
        How long will it take for my order to be delivered to my house?

        One of our primary focuses is providing you with fast delivery! Our wallpaper murals are ready to ship in 3-5 business days via FedEx delivery. FedEx delivery takes 2-4 business days. You will be able to enjoy your new mural in 5-9 business days! Customers that place orders over $100 will enjoy FREE shipping.

        Please take a moment to read through this guide before hanging, it will help ensure a successful installation of your chosen design. It is important that you understand the entire process before you start. If you are unsure of any of the steps, please get in touch with our customer service team who will be happy to help.

        For optimal adhesion of your WALLFLORA peel and stick wallpaper, ensure the surface is smooth, clean, and dry. Remove any dirt, dust, grease, mildew, or ink stains to prevent adhesion issues. If dealing with heavily textured or damaged walls, consider using a heavy-duty wallpaper liner. We advise having two people for installation to ensure smooth application—so team up and enjoy the process!

        Pre-Installation Checklist

        1. Clean the wall thoroughly with a microfiber cloth.
        2. Remove nails, screws, and fill in cracks.
        3. Switch off electricity and remove socket/switch covers.
        4. Sand rough areas smooth.
        5. Maintain room temperature at 68°F (20°C) during installation.
        6. Let wallpaper acclimate in room for 24 hours before applying.
        7. If walls are freshly painted, wait 4 weeks before applying wallpaper. If paint has washable coating, prime with PVA-based primer or regular emulsion paint and let dry before hanging.

        Tools you will need

        1. Microfiber cloth
        2. Measuring tape
        3. Spirit level
        4. Pencil
        5. Exacto knife or paper knife
        6. Triangle ruler
        7. Plastic squeegee smoother with felt edge
        1. Unroll the wallpaper or mural and separate the panels. Arrange them in hanging order from left to right on the floor. For murals, use the numbers on the back of each panel, which are always positioned at the bottom to ensure correct orientation. Repeating patterns can be installed in any order.
        2. Once your wallpaper or mural is laid out, align the design to ensure the image or pattern matches before proceeding with installation.

        Line up the first panel

        Start from the left side of your wall. Use a tape measure and spirit level to mark where Panel 1 should be positioned. With a pencil create a vertical plumb line from floor to ceiling, then mark a horizontal line 19” from the wall with 1”-2” overhang on the left side of Panel 1. This ensures the first panel is hung straight, vital for successful installation.

        Take time to ensure accuracy, as walls are never perfectly straight!

        Install the first panel

        1. With your partner's assistance, peel about a third of the backing paper from the first panel. Align the top right edge with the marked plumb line, leaving a 2” overhang at the top to prevent gapping on uneven walls and ceilings.
        2. Once the first panel is straight, continue removing the lining paper slowly while working with the felt-tipped squeegee to apply pressure gradually from the middle, moving downward and outward. Avoid creasing the wallpaper by smoothing gently and evenly. Smoothing diagonally helps remove trapped air.
        3. If repositioning is necessary, gently remove and restick the panel until straight.

        Butt up the panels

        When hanging multiple panels, align the edges tightly together without overlapping!

        1. Peel about a third of the backing paper and, with assistance, visually match the design down the length of the wall. Once aligned, firmly press the panels together to conceal the seams without overlapping. Smooth out any air bubbles using the felt-tipped squeegee or a soft cloth.
        2. Proceed to remove the remaining backing paper and carefully smooth the wallpaper until fully installed.

        Repeat until finished

        1. Repeat the previous steps for all panels until wallpaper is fully installed.
        2. Use a triangle ruler and sharp blade to trim excess from final drop and top/bottom of all drops.
        3. Firmly smooth wallpaper with felt-tipped squeegee to remove air pockets and ensure bonding to wall. Repeat this step one week after installation for optimal results.

        Allow for drying at room temperature with adequate ventilation.