Returns & Exchanges

Wallflora wallpapers are made to order; after 24 hours, all sales become final.
  • If you wish to cancel your order, please contact us within 24 hours. Otherwise, we will start the production process of your order and won't be able to offer a cancelation.
  • We always recommend ordering a sample before committing to a larger order.

We gladly accept exchanges! If something happens with your wallpaper during shipping or during/after the installation, get in touch with us, and we will resend you a new wallpaper! We got you covered!
  • Contact us within 20 days past the delivery date.
  • Please note that we will ask you for a proof picture of the issue.

Wallflora wallpapers are made to order, and because of this, we don't accept returns regularly. However, we understand that each return reason is different and will be reviewed individually.
  • Contact us within seven days past the delivery date.
  • You can always order a sample before committing to a larger order!
  • Please note that items can be returned only unboxed, and the customer covers the return costs.

Please take a moment to read through this guide before hanging, it will help ensure a successful installation of your chosen design. It is important that you understand the entire process before you start. If you are unsure of any of the steps, please get in touch with our customer service team who will be happy to help.

For optimal adhesion of your WALLFLORA peel and stick wallpaper, ensure the surface is smooth, clean, and dry. Remove any dirt, dust, grease, mildew, or ink stains to prevent adhesion issues. If dealing with heavily textured or damaged walls, consider using a heavy-duty wallpaper liner. We advise having two people for installation to ensure smooth application—so team up and enjoy the process!

Pre-Installation Checklist

  1. Clean the wall thoroughly with a microfiber cloth.
  2. Remove nails, screws, and fill in cracks.
  3. Switch off electricity and remove socket/switch covers.
  4. Sand rough areas smooth.
  5. Maintain room temperature at 68°F (20°C) during installation.
  6. Let wallpaper acclimate in room for 24 hours before applying.
  7. If walls are freshly painted, wait 4 weeks before applying wallpaper. If paint has washable coating, prime with PVA-based primer or regular emulsion paint and let dry before hanging.

Tools you will need

  1. Microfiber cloth
  2. Measuring tape
  3. Spirit level
  4. Pencil
  5. Exacto knife or paper knife
  6. Triangle ruler
  7. Plastic squeegee smoother with felt edge
  1. Unroll the wallpaper or mural and separate the panels. Arrange them in hanging order from left to right on the floor. For murals, use the numbers on the back of each panel, which are always positioned at the bottom to ensure correct orientation. Repeating patterns can be installed in any order.
  2. Once your wallpaper or mural is laid out, align the design to ensure the image or pattern matches before proceeding with installation.

Line up the first panel

Start from the left side of your wall. Use a tape measure and spirit level to mark where Panel 1 should be positioned. With a pencil create a vertical plumb line from floor to ceiling, then mark a horizontal line 19” from the wall with 1”-2” overhang on the left side of Panel 1. This ensures the first panel is hung straight, vital for successful installation.

Take time to ensure accuracy, as walls are never perfectly straight!

Install the first panel

  1. With your partner's assistance, peel about a third of the backing paper from the first panel. Align the top right edge with the marked plumb line, leaving a 2” overhang at the top to prevent gapping on uneven walls and ceilings.
  2. Once the first panel is straight, continue removing the lining paper slowly while working with the felt-tipped squeegee to apply pressure gradually from the middle, moving downward and outward. Avoid creasing the wallpaper by smoothing gently and evenly. Smoothing diagonally helps remove trapped air.
  3. If repositioning is necessary, gently remove and restick the panel until straight.

Butt up the panels

When hanging multiple panels, align the edges tightly together without overlapping!

  1. Peel about a third of the backing paper and, with assistance, visually match the design down the length of the wall. Once aligned, firmly press the panels together to conceal the seams without overlapping. Smooth out any air bubbles using the felt-tipped squeegee or a soft cloth.
  2. Proceed to remove the remaining backing paper and carefully smooth the wallpaper until fully installed.

Repeat until finished

  1. Repeat the previous steps for all panels until wallpaper is fully installed.
  2. Use a triangle ruler and sharp blade to trim excess from final drop and top/bottom of all drops.
  3. Firmly smooth wallpaper with felt-tipped squeegee to remove air pockets and ensure bonding to wall. Repeat this step one week after installation for optimal results.

Allow for drying at room temperature with adequate ventilation.